Quality, On-Time and Cost Effective are virtues associated with Indusface Professional Services team. Our experienced and certified team has satisfactorily engaged with more than 200 customers spread across India, USA, Canada, UK and the Middle East. Indusface offers it’s Host Intrusion Defense services through Trend Micro’s IPS product. A typical Indusface Professional Services engagement for implementing security solutions would include:
Strategic Consulting (SC):
Our Strategic Consulting service is essentially targeted to gather and assess the business and technical needs of the customer. Our collaborative Information Security, Best Practices and skills assist our customers to derive best of breed products in the industry. We assess Business Requirements, Processes, Infrastructure and Applications to be integrated with the specific solution to develop Functional Requirements Document, Roadmap for Implementation and Deployment document.
Business Process Re-Engineering (BPR):
We offer a very specialized service of BPR to enable our customers to leverage on our collaborative Information Security, Best Practices and skills to achieve standard and world class business processes. We assist our customers by assessing their current processes v/s requirements and help them to bring the revised Business Processes inline with the industry standards.
Implementation & Integration (I&I):
We offer Implementation & Integration services to our customers as part of our solutions. Our consultants have a considerable experience in implementing the solutions for a highly complex environment. Our ability to deliver the solutions is further strengthened by our relationships with leading Product Vendors. We help our customers in Solution Designing and Architecting solution, Implementation, Integration and Development of custom agents/adaptors to integrate legacy applications.
Development & Customization (D&C):
Indusface consultants & developers have rich experience in the development of APIs/Agents for non-supported applications out-of-the-box from vendor products for integration. Our developers have gathered these experiences over a period of time and will ensure the successful integration & customization of the security products to meet customer expectations.
Post Implementation Support (PIS):
Indusface realized during the past experiences that successful Implementation at customer organization must be supported with appropriate sustainability process. Indusface offers a unique service of PIS to address this and enable our customers to maintain & manage the sustained secure environment to enable their business. We carry out Usability Improvements post implementation, help our customers to assess the feasibility of implement/integrate the updates from product vendors and demonstrate the accepted improvements.
Project Management (PM):
Indusface offers a specialized PM for various security solutions as any successful implementation of a solution in the customer organization would heavily rely on effective project management. We take the complete ownership of Project Execution and provide leadership in generating project plan, scope, milestones & deliverables. This will enable our customers to define & monitor the project along with our project tracking & status reporting mechanisms
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